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Overview
Technology and the role of the computer support professional are always
changing.
CompTIA recognizes this evolution by continually reviewing the content
of our
credentials to ensure they retain their currency to meet the needs of
your business
and the evolving role of the IT worker. The role of the IT worker and
the expectations for the entry-level technician have grown beyond base
technical aptitude. For example, the ability to provide superior
customer service and communicate effectively has become critical as they
are often the first point of customer contact in an organization. In
addition, IT workers must
have an increased awareness of and ability to address security issues.
CompTIA
A+ Essentials
CompTIA A+ Essentials validates knowledge of basic computer hardware and
operating systems, covering skills such as installation, building,
upgrading, repairing, configuring, troubleshooting, optimizing,
diagnosing and preventive maintenance, with additional elements of
security and soft skills. The Essentials Exam validates the basic skills
needed by any entry-level service technician regardless of job
environment.
CompTIA A+
220-602
 The
CompTIA A+ 220-602 exam is targeted for individuals who work or intend
to work in a mobile or corporate technical environment with a high level
of face-to-face client interaction. Examples job roles include:
Enterprise Technician, IT Administrator, Field Service Technician, PC
Technician. Ideally, the CompTIA A+ 220-602 candidate has already passed
the CompTIA A+ Essentials examination. Candidates who pass both CompTIA
A+ Essentials and exam 220-602 will be CompTIA A+ certified with the IT
Technician designation. Individuals in careers that require IT knowledge
outside of the formal IT job role, such as SMB office manager, technical
sales roles or other non-technical roles that require understanding of
computer repair issues may also find the validation of skills associated
with the CompTIA A+ credential to be valuable.
CompTIA
recently convened a core of CompTIA A+ subject matter experts
representing a diverse group of employers, educators and IT
professionals which resulted in the revised CompTIA A+ examinations
objectives. The skills and knowledge measured by these objectives were
validated through a survey of more then 5,000 CompTIA A+ certified
professionals and employers. The results of the survey were used in
weighting the domains and ensuring that the weighting is representative
of the relative importance of that content to the job requirements of an
entry-level IT professional.
Exam Information
CompTIA A+ 2006 Exam Objectives
– two exams are required to achieve certification. One of the exams must
be CompTIA A+ Essentials and the other would be either CompTia A+
220-602, CompTia A+ 220-603 or CompTia A+ 220-604.
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Hands
on Training |
A+:
Essentials and 220-602
48 Hours
Course: NC101
Course Outline
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